Retail Banking Executive Resume Sample | Resume My Career

The sample below is for a Retail Banking Executive Resume. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a Retail Banking Executive Candidate should be properly created. Our Certified Professional Resume Writers can assist you in creating a professional document for the job or industry of your choice.

JOHN DOE
123 Main St. ? New York, NY 11111
(888) 888-8888 ? johndoe123@gmail.com

Retail & Business Banking Executive
Results-oriented senior management professional with the reputation of a goal-oriented visionary and articulate communicator. Effective in deNovo expansion, reorganizing and strengthening small business operations, expert in retail operations, sales, and compliance that maximizes performance and profitability. Responds to financial and operational challenges, driving customer growth, and delivery of sales goals, with confidence, determination, and focus. Fluent in English and Spanish.

CORE STRENGTHS

? Retail Business Strategy
? Change Management
? Negotiations/Acquisitions
? DeNovo Expertise
? Customer Relationship Building
? Communications
? Staff Training/Mentor
? Financial Budgeting/Performa Analysis
? Community Leader
? Gap Performance Coaching

PROFESSIONAL EXPERIENCE
ABC/North America, Chicago, IL 1994-2011
Vice President/Regional Manager ? 2003 to 2011
Branch Manager ? 1996 to 2003
Retail Operations Manager ? 1994 to 1996
? Identify and understand the trends with clients and meet target revenue.
? Regional Manager directing 22 branches with more than 200 retail employees and portfolio of $1.2B in assets.
? Led and coached 22 branch managers, and 3 small business banking specialists that assisted in all aspects of day-to-day business goals, and ensured those goals and targets were met and exceeded for sales performance, operational efficiency, and best-in-class customer service delivery.
? Initiated Mystery Shop and innovative customer acquisition programs that brought in additional revenue, market branding, and customer loyalty.
? Oversaw small business loans for up to $1MM in revenues, and portfolios of $34.5MM build up over 5-year period, since program implementation.
? Aggressively grew consumer loan portfolio 9.4 % year-over-year that consisted of $36.5MM, and booked $28M per month, per branch.
? Enhanced lost cost deposits by 11% or $25MM year-over-year by financial center achievements in revenue and service consistency in sales strategy and integration of sales activities.
? Achieved investment sales of $15MM, a 131% growth rate each year, and ranked Top 10 nationally in Sales and Fee Income Generation, and led 14 licensed Sales Bankers within region.
? Continuously reviewed region?s results to budget and expected sales goals, and provided presentations to management (for goals, growth, profitability and retention).
? Collaborated with internal partners such as Marketing, Commercial Banking, Middle Market, Cash Management and Treasury across the organization to drive business results.
? Enhanced Operational efficiency by coaching team adherence to compliance standards.
? Partnered with Bank at Work Relationship Managers for onsite events and customer acquisition.
? Utilized JD Powers measurements metrics to align clients to targeted markets.
? Developed Consumer Lending Credit Builder Product generating an increase of 45% in loan applications nationally with additional increase in low cost deposits pledged as collateral and CRA recognized.
? As Branch Manager, oversaw staff of 10 employees, and successfully grew business goals by maximizing customer service satisfaction, deposit growth, consumer loan growth, fee income and profitability at medium sized branch consisting of $86MM in assets.

Early Career
ABC, Lane Financial Group
Teller Manager 1987 to 1994
Teller Operations Officer 1984 to 1987
Teller Supervisor ? 1981 to 1984
Teller Associate 1979 to 1981

EDUCATION
Mundelein College
BAI Graduate School of Retail Banking ? University of Wisconsin ? Madison
National Credit Consumer Credit School, ABA ? University of Norman OK

COMMUNITY DEVELOPMENT /AFFILIATIONS
? Lead Coordinator ? Make a Difference Day
? Bank Member ? Great North Michigan Avenue Association
? United Way of Chicago, Junior Achievement-Chicago
? A Silver Lining Foundation
? Banco Popular Employee Foundation
? Board of Director- McCormick YMCA

TRAINING
? Questa Credit Essentials
? Foundations for Leadership & Development
? Leading through Change Management
? Excellence Achievement for Leadership Award
? Conversion Learning Ambassador
? Trust-Based Sales Leadership training
? Solution Space Process Improvement (National Team Participant)
? Branch Optimization (pilot participant)
? Building Trusted Small Business Partnerships
? Performance Coaching

Get Started Now!

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