"The customer is always right." Have you heard this statement time and again, right?
I am also sure that as a professional service as a soloist, in some cases, it was decided he never heard this phrase, because of the hell you are faced with a "Client -. You know that makes you excited at the thought have meetings with them or a phone call or e-mail that you are at the end of the meeting with the belly in tight knots, with headache, muscle pain and a loss of energy and spirit. But just paste a smile on your face while you are moaning and cursing by inwardly everything. For "the customer is always right."
Can relate to this? Have you ever wanted to go not to go through these situations?
Well, I'm happy to let you know that you reduce the frequency of this right down to zero. I would also like to know that "the customer always is right." For you> Manufacturer of professional services as a solo artist, "the right customer is one that may be right."
How can you joy and peace and wholeheartedly embrace this philosophy of "the customer always is right" for your business professional services?
The best way is very clear about who exactly is your customer should. You have to decide who qualifies for the privilege of working with you.
I can hear you gasping out at my suggestion, but this is the firstStep to get the best thing for your customers.
Your company is an expression and extension of you, you agree to values, beliefs and passions through your company. This means that your business and you need to "take care of your business as you take care of you.
You are a fan of (almost) all? Love all the clothes and shoes in the store that are the size? Love all the cars?No? I can bet you are attracted to certain people and form a vital and rewarding relationship with them, while others refer to people like you. In this sense, the people you made even people who gravitate and build a relationship with such a vibrant and healthy. If you saw things from their perspective, they probably turn out, and would probably be "tolerant" enough, that if you have had any kind of relationship. Ouch!
II hope he is now convinced that all is not right for you. This should be liberating, because we now know that it does not tolerate or condone the customers but to find ways to customers that are right for you find attractive, while rejecting those that are not so right for you, just 'get go '.
How can you do this?
Development of clear criteria for choosing who you work with ? other than that which a pulse and a credit card or cash ? and use these to customers FilterBefore you begin working with them.
The best customers for you that are your friends, but the best of you, bring your creativity to make you look forward to spending time with them, 'You' and 'them'. Customers who gets excited for you and inspire you and allow you to do your best work. With these customers, the work does not work anymore, is a game because it's so funny! With a client, you are ready to say, "Your wish is my command" (in part)and application of the "customer is always right" philosophy is no pain.
So if you really want to enjoy what you do and have great customers, and inspire you inspired, you start developing the filter system for which you work. Soon you will be working a lot of fun, and keep attracting more of these customers are just fun for you.
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